Decon & biohazard
More booked decon jobs. Fewer missed calls. Your evenings back.
Front-office systems for meth and fentanyl decon companies — built and run inside the industry first.
Live in days
Bring your phone number and your calendar. That's the setup.
Real estate doesn't run 9‑to‑5. Neither do the calls that come from it.
Built by remediation and decontamination industry professionals — for our own industry. We run these systems in our own companies first.
Kiokara was co-founded by decontamination professionals.
The system
How it fits a decon business
Four pieces. Start with one, add the rest whenever you want.
After-Hours Coverage
Every call answered. Testing booked. Decon scoped.
On when you're off — nights, weekends, holidays, or when the desk is on another line. It answers, captures who's calling and the property, asks your qualifying questions, answers common questions, and books the pre-assessment or clearance sampling straight onto your calendar — and flags the ones that look like full decon jobs so you can quote them first. You get a text summary. Your front desk still runs the day.
It knows when to hand the call off to you — emergencies, insurance and claims, and anything it isn't sure about.
Reputation
Be the name property managers and agencies find first.
Every finished clearance triggers a review request automatically, your Google profile stays current, and replies go up the same day. Recent reviews are what get you picked when a referral partner or purchasing office is choosing.
Local SEO
Stay at the top for the searches your company targets.
Gets your business listed, verified, and found first — and keeps your site at the top for the search terms your company targets: the cleanup terms, the counties you cover, the referral-adjacent queries.
Report writer agent
Reports done before you're back in the truck.
An agent drafts work plans, compliance reports, and the rest of the field paperwork from your own templates and your own notes — including the documentation contracts require. You review, correct, and sign.
Other agents available: speed-to-lead follow-up, quote intake, site chat widget, and more — ask on the call.
Who sends the work
- Property managers
- Landlords
- Realtors
- Insurers
- Housing authorities
- Tribal housing & environmental departments
- Public health
- Law enforcement
Each channel has its own expectations — response times, documentation, vendor-list paperwork — and the system is built to meet them.
How the hand-off works
Handles on its own
- Answers the call
- Captures caller, property, and situation
- Asks your qualifying questions
- Answers your FAQs
- Books testing and pre-assessments
- Flags likely full-decon jobs for you to quote
- Sends you a summary
- Follows up on unbooked calls
Hands to you
- Live exposure or emergency
- Insurance and claims
- Pricing beyond posted starting points
- Agency or law-enforcement referrals
- Anything it isn't sure about
You set the rules. You can change them any time.
Who we build for
Built by us, for us
- Comstock Decon
- Course instructors
- Moldnmore
- Abatement & Decontamination Specialists
- Intelagard
- Big City Soft Wash
Decon, remediation, and industrial hygiene companies running on Kiokara.
For trainers and certifying bodies
We also built a CE-class registration and scheduling engine — online sign-up, payment, reminders, and an attendee list that fills the next class — for a state-certified meth and fentanyl decon instructor. If you train the industry, mention it on the call.
FAQ
Frequently asked questions
How fast can this be live?
Days, not weeks. After-Hours Coverage is usually answering calls within a few days of the discovery call.
What does it cost?
It depends on which pieces you run, but plans typically run in the hundreds per month. We'll walk through it on the call once we know what you need.
Do I have to change my phone system?
No. Your calls forward to it after hours, or whenever you flip it on. Nothing else changes.
Do I need a new website?
No. It works with the site you have, but we create websites that are optimized for conversion.
Does this replace my receptionist?
No. It covers the hours nobody's at the desk and hands anything complicated to a person.
What if a caller is in a real emergency?
It gives them 911 guidance and your emergency line, then hands the call to you immediately. It never tries to handle it.
Can I turn it off?
Yes. It runs on your schedule — on at close, off at open, or only when the line is busy.
Can it answer common questions so I don't have to?
Yes. Both After-Hours Coverage and the site chat widget answer your FAQs. We can also add an FAQ page to your site, and the chat widget can take quote requests or text you directly.
Does it work for contract and agency work?
Yes. Response-time requirements, documentation, and vendor-list paperwork are exactly what After-Hours Coverage and the report agent are built for.
Start with a conversation, not a pitch.
A discovery call is us learning about your business — where the work comes from, what's working, what's eating your evenings, and what you want next year to look like. Then we tell you which piece would help first, and you can be live in days.